Secure your sign in: Set up phone MFA – Canada Life
Phone multi-factor authentication, or MFA, is a simple way to help protect your account using a text message or voice call. See how easy it is to get started and add an extra layer of security to your sign in.
Descriptive transcript:
This video uses animated graphics and narration to show how to set up phone multi-factor authentication with your Canada Life account.
A line illustration representing MFA draws on a red background. It fades away and the words “Setting up multi-factor authentication: Phone MFA” appear.
Narrator: Want to add a layer of security to your account? Start with your phone.
Description: A laptop slides into frame with the login page for a Canada Life account on the screen.
Narrator: If you're a new user, you’ll set up Phone Multi-factor Authentication during registration.
Description: The “Register now” button is highlighted.
Narrator: If you already have an account and haven't set up MFA yet, you’ll be prompted to do so right after signing in.
Description: The user inputs their email and password and clicks the “Continue” button.
Narrator: To verify your identity, we’ll first send a 6-digit code to your email.
Description: An email opens on screen. The cursor hovers over the 6-digit code.
Narrator: Enter the code to continue.
Description: Returning to the login page, the user types in the code and proceeds.
Narrator: Then enter your phone number and pick how you’d like to get your code
Description: A page titled “Secure your account” appears to the user. They type in their phone number.
Narrator: by text message or voice call.
Description: Two buttons are highlighted on the page, “Text message” and “Voice call”
Narrator: No cell phone? No problem. A landline works too.
Description: The user selects the “Text message” option and clicks “Continue”.
Narrator: You’ll then receive a code on your phone. Enter it to confirm it’s really you.
Description: A phone with an SMS code for Canada Life slides into frame. The user types the code into the “Verify your identity” page.
Narrator: That’s it! Next time you sign in, you’ll receive your one-time passcode on your phone to confirm it’s really you.
Description: After returning to the sign in page, the user types in their email and password.
Narrator: It’s quick and helps keep your account safe.
Description: The user receives another SMS code on their phone.
Narrator: Take control of your security with multi-factor authentication.
Description: Words “Take control of your security with multi-factor authentication.” appear with Canada Life logo and disclaimers: “Canada Life and design are trademarks of The Canada Life Assurance Company. canadalife.com 1-204-946-1190”
Descriptive transcript:
This video uses animated graphics and narration to show how to set up phone multi-factor authentication with your Canada Life account.
A line illustration representing MFA draws on a red background. It fades away and the words “Setting up multi-factor authentication: Phone MFA” appear.
Narrator: Want to add a layer of security to your account? Start with your phone.
Description: A laptop slides into frame with the login page for a Canada Life account on the screen.
Narrator: If you're a new user, you’ll set up Phone Multi-factor Authentication during registration.
Description: The “Register now” button is highlighted.
Narrator: If you already have an account and haven't set up MFA yet, you’ll be prompted to do so right after signing in.
Description: The user inputs their email and password and clicks the “Continue” button.
Narrator: To verify your identity, we’ll first send a 6-digit code to your email.
Description: An email opens on screen. The cursor hovers over the 6-digit code.
Narrator: Enter the code to continue.
Description: Returning to the login page, the user types in the code and proceeds.
Narrator: Then enter your phone number and pick how you’d like to get your code
Description: A page titled “Secure your account” appears to the user. They type in their phone number.
Narrator: by text message or voice call.
Description: Two buttons are highlighted on the page, “Text message” and “Voice call”
Narrator: No cell phone? No problem. A landline works too.
Description: The user selects the “Text message” option and clicks “Continue”.
Narrator: You’ll then receive a code on your phone. Enter it to confirm it’s really you.
Description: A phone with an SMS code for Canada Life slides into frame. The user types the code into the “Verify your identity” page.
Narrator: That’s it! Next time you sign in, you’ll receive your one-time passcode on your phone to confirm it’s really you.
Description: After returning to the sign in page, the user types in their email and password.
Narrator: It’s quick and helps keep your account safe.
Description: The user receives another SMS code on their phone.
Narrator: Take control of your security with multi-factor authentication.
Description: Words “Take control of your security with multi-factor authentication.” appear with Canada Life logo and disclaimers: “Canada Life and design are trademarks of The Canada Life Assurance Company. canadalife.com 1-204-946-1190”