Claims and coverage made easy with GroupNet – Canada Life
See how easy it is to find out your coverage and submit a claim.
View the video transcript:
Description: Amy sits at her desk with her laptop.
Narrator: Understanding your coverage and making claims have never been easier with GroupNet for plan members.
Description: Frame zooms out to show Amy in a circle, like a profile picture.
Narrator: Let’s follow Amy as she signs up for GroupNet in a few short steps.
Description: A laptop with the GroupNet for plan members sign in screen moves into frame. The camera zooms in to fill the frame with the screen. She clicks “Start registration.
Narrator: She provides her email address and completes the registration form
Description: She types her information into the registration form and clicks “Submit registration.”
Narrator: And creates her account!
Description: She returns to the sign in screen, types in her email, password and clicks “Sign in.”
Narrator: Then she signs into GroupNet and double checks her profile to ensure important details are correct.
Description: The review screen appears with three steps.
Narrator: She confirms her mailing address and adds her banking information, enabling her to receive claim payments by direct deposit
Description: Amy reviews and confirms her banking details on file. She clicks “Next.” Then she reviews and confirms her address and clicks “Next.”
Narrator: And chooses how she wants to be notified when a claim has been processed.
Description: Amy reviews her notification preferences. She chooses “Text me” and enters her phone number. She clicks “Next.”
Narrator: Amy can also learn and do a lot from the dashboard.
Description: The GroupNet dashboard appears.
Narrator: She can view her recent claims,
Description: The “Recent online claims” section is highlighted where three claims are shown.
Narrator: And learn about improving her physical and mental health with resources and tools.
Description: She scrolls down the page to reveal the “Services” and “Resources” sections. “Resources” is highlighted.
Narrator: Amy can use GroupNet on her desktop or on her tablet or phone with the GroupNet app.
Description: Camera zooms out to reveal GroupNet on a laptop. A phone moves into frame using the GroupNet app.
Narrator: Now, what if Amy needs physiotherapy?
Description: Cut to Amy using the GroupNet app on her phone. Health, drugs, vision and dental coverages are shown. She presses the “Health” coverage button.
Narrator: She’ll need to know if she’s covered.
Description: Her deductible and plan details are shown. She presses “Balances” then scrolls down to “Physiotherapy.” She presses it to show her remaining balance.
Narrator: Next, she’ll select a provider near her,
Description: She presses “Home” at the bottom of the screen, then the “Find a provider” button. She searches for physiotherapists using her location. Nearby physiotherapists are shown.
Narrator: Get the treatment she needs,
Description: Cut to Amy sitting in physiotherapists office. Amy’s knee is examined.
Narrator: And then submit her claim in minutes.
Description: Cut to Amy at home with her phone in one hand, receipt in the other.
Narrator: She just fills out her claim details online and takes a photo of the receipt with her phone, or attaches a document.
Description: She uses her phone to take a picture of the receipt. The image is uploaded to GroupNet app’s claim screen.
Narrator: Some providers can even submit claims for her.
Description: The frame splits in two, a receptionist submits a claim at their computer.
Narrator: Later, she can easily check the status of a claim.
Description: Cut to Amy sitting on her living room couch on her phone.
Narrator: We’ll let her know as soon as her claim’s been processed.
Description: She receives an email notification that the claim has been processed.
Narrator: When she travels, Amy will also have a copy of her benefits card on her phone.
Description: Cut to Amy, relaxing on the beach, using the GroupNet app on her phone.
Narrator: Benefits, coverage and claims made easy with GroupNet.
Description: Cut to close up of her phone. She presses “Home” at the bottom of the app to reveal the home screen.
Narrator: Sign into GroupNet™ at canadalife.com
Description: Text “Go to canadalife.com to sign in” appears with Canada Life logo and legal lines: Canada Life and design are trademarks of The Canada Life Assurance Company. candalife.com 1-800-957-9777
View the video transcript:
Description: Amy sits at her desk with her laptop.
Narrator: Understanding your coverage and making claims have never been easier with GroupNet for plan members.
Description: Frame zooms out to show Amy in a circle, like a profile picture.
Narrator: Let’s follow Amy as she signs up for GroupNet in a few short steps.
Description: A laptop with the GroupNet for plan members sign in screen moves into frame. The camera zooms in to fill the frame with the screen. She clicks “Start registration.
Narrator: She provides her email address and completes the registration form
Description: She types her information into the registration form and clicks “Submit registration.”
Narrator: And creates her account!
Description: She returns to the sign in screen, types in her email, password and clicks “Sign in.”
Narrator: Then she signs into GroupNet and double checks her profile to ensure important details are correct.
Description: The review screen appears with three steps.
Narrator: She confirms her mailing address and adds her banking information, enabling her to receive claim payments by direct deposit
Description: Amy reviews and confirms her banking details on file. She clicks “Next.” Then she reviews and confirms her address and clicks “Next.”
Narrator: And chooses how she wants to be notified when a claim has been processed.
Description: Amy reviews her notification preferences. She chooses “Text me” and enters her phone number. She clicks “Next.”
Narrator: Amy can also learn and do a lot from the dashboard.
Description: The GroupNet dashboard appears.
Narrator: She can view her recent claims,
Description: The “Recent online claims” section is highlighted where three claims are shown.
Narrator: And learn about improving her physical and mental health with resources and tools.
Description: She scrolls down the page to reveal the “Services” and “Resources” sections. “Resources” is highlighted.
Narrator: Amy can use GroupNet on her desktop or on her tablet or phone with the GroupNet app.
Description: Camera zooms out to reveal GroupNet on a laptop. A phone moves into frame using the GroupNet app.
Narrator: Now, what if Amy needs physiotherapy?
Description: Cut to Amy using the GroupNet app on her phone. Health, drugs, vision and dental coverages are shown. She presses the “Health” coverage button.
Narrator: She’ll need to know if she’s covered.
Description: Her deductible and plan details are shown. She presses “Balances” then scrolls down to “Physiotherapy.” She presses it to show her remaining balance.
Narrator: Next, she’ll select a provider near her,
Description: She presses “Home” at the bottom of the screen, then the “Find a provider” button. She searches for physiotherapists using her location. Nearby physiotherapists are shown.
Narrator: Get the treatment she needs,
Description: Cut to Amy sitting in physiotherapists office. Amy’s knee is examined.
Narrator: And then submit her claim in minutes.
Description: Cut to Amy at home with her phone in one hand, receipt in the other.
Narrator: She just fills out her claim details online and takes a photo of the receipt with her phone, or attaches a document.
Description: She uses her phone to take a picture of the receipt. The image is uploaded to GroupNet app’s claim screen.
Narrator: Some providers can even submit claims for her.
Description: The frame splits in two, a receptionist submits a claim at their computer.
Narrator: Later, she can easily check the status of a claim.
Description: Cut to Amy sitting on her living room couch on her phone.
Narrator: We’ll let her know as soon as her claim’s been processed.
Description: She receives an email notification that the claim has been processed.
Narrator: When she travels, Amy will also have a copy of her benefits card on her phone.
Description: Cut to Amy, relaxing on the beach, using the GroupNet app on her phone.
Narrator: Benefits, coverage and claims made easy with GroupNet.
Description: Cut to close up of her phone. She presses “Home” at the bottom of the app to reveal the home screen.
Narrator: Sign into GroupNet™ at canadalife.com
Description: Text “Go to canadalife.com to sign in” appears with Canada Life logo and legal lines: Canada Life and design are trademarks of The Canada Life Assurance Company. candalife.com 1-800-957-9777