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My clients are seniors. I used to be able to use Paybright with my patients myself. I could enter all of the details online on the computer (a larger screen and they could see the information), apply online and fax into Paybright copies of their void cheque, signed form and ID. It was easy for them. Although many of my clients have smartphones, few are comfortable completing transactions on them and its rare that they would bank online. Is there still a way of using the prior, very successful way of submitting their application? The new way is useless to me.
Merchant user denture clinic 1637335227
most of our clients are in the older generation where they do not have access to a smart phone, have a hard time with opening email and does not have online banking or have trouble accessing their online bank. This new update is very frustating, what make things worse is that the cutomer service for paybright is not even helpful. There should be access to the old update where the merchant can help clients fill out the application.
Merchant Success 1636065207
If your clients do not have a cell phone they will not be able to complete the process. They have to find someone with a smartphone to apply on their behalf and this person must be present to provide ID during the transaction.
Please note that not all clients have cellphones or online banking. What is the alternative for them to apply for financing? Can we assist them through your website and apply for financing? Most of our clients are from 50 years old and above. Thank you so much