The AI Influence on Customer Experience
![](http://cdn.vidyard.com/hubs/logos/76a22f34-d28c-4cec-a569-6527b8304c8d.png)
Loyalty is no longer based on price or product it’s created though the experiences customers have, time and time again. A thorough and effective omni-channel strategy is therefore crucial to a modern business’s success, and AI is only amplifying customer expectations.