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Secure your sign in: Turn on biometric MFA – Canada Life

Biometric multi-factor authentication, or MFA, uses your fingerprint or face to verify your identity. See how to set it up for a fast and secure way to sign in.

Descriptive transcript:

This video uses animated graphics and narration to demonstrate how to set up multi-factor authentication with biometrics.
A line illustration representing MFA draws on a red background. It fades away and the words “Setting up multi-factor authentication: Biometrics” appear.
Narrator: Your fingerprint or face ID isn’t just for unlocking your phone. It can also help protect your account.
Description: A laptop opens to the My Canada Life login page and shows a user logging in with their email and password.
Narrator: Before you continue, you’ll be asked to complete multi-factor authentication.
Description: The laptop screen changes to show a window requesting identity verification. A cell phone slides in from the left, showing a six-digit code, which is entered on the laptop. The cursor selects “Continue”, and the phone slides away.
Narrator: After you sign in, You’ll be asked to complete multi-factor authentication. If your phone or computer supports it, you’ll be given the option to set up biometric multi-factor authentication using your fingerprint or face.
Description : The laptop screen changes to show a window suggesting the user set up biometrics to log in faster. The cursor selects ”Continue”. A pop-up appears on screen with text “Scan your fingerprint to unlock”.
Narrator: Once it’s set up, you’ll use it to confirm your identity when signing in.
Description: The pop-up disappears and the laptop screen changes to show a window confirming successful device registration. The cursor selects “Continue”.
Narrator: No codes or apps, just a quick scan and you’re in.
Description: The laptop goes back to the login screen and shows a user’s email address and password being entered again.
Narrator: It’s secure, personal and always with you.
Description: The cursor selects “Continue”, and a pop-up appears with text "Scan your fingerprint to unlock”.
Narrator: Take control of your security with multi-factor authentication.
Description: Words “Take control of your security with multi-factor authentication.” appear with Canada Life logo and disclaimers: “Canada Life and design are trademarks of The Canada Life Assurance Company. canadalife.com 1-204-946-1190”