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Secure your sign in: What is MFA? – Canada Life

Multi-factor authentication, or MFA, adds an extra layer of protection to your account. Learn how using your phone, an app or your fingerprint can help keep your information safe and secure.

Descriptive transcript:

This video uses animated graphics and narration to show the benefits of using multi-factor authentication with your Canada Life account.
A line illustration representing MFA draws on a red background. It fades away and the words “What is multi-factor authentication?” appear.
Narrator: Think of your password like a key to your front door.
Description: A red rectangle slides into frame from the bottom. A password appears as asterisks within the shape.
Narrator: Now imagine adding a second lock.
Description: The rectangle and password flip around. The shape transforms into a semi-transparent lock, blurring and protecting the password.
Narrator: that’s multi-factor authentication or MFA.
Description: The words “Multi-factor authentication” appears on screen, and shortens down to the acronym “MFA”.
Narrator: It’s an extra step that helps make sure you’re really you when signing in.
Description: Two squares with illustrations come into frame, one representing the user and the other representing MFA. They combine into one square, and transforms into a checkmark.
Narrator: There are a few different ways to verify your identity with MFA.
Description: The one square divides into three. On them is a phone icon, authenticator icon, and biometrics icon.
Narrator: Phone MFA sends a code to your phone by text message or voice call so you can confirm it’s really you, even if you’re using a landline.
Description: The words “Phone MFA” appears next to the phone icon. A phone with an SMS code for Canada Life slides into frame.
Narrator: Authenticator apps create a time-based code that you enter when signing in.
Description: The words “Authenticator apps” appears next to the authenticator icon. A phone with an authenticator app code slides into frame.
Narrator: And biometrics, like your fingerprint or face scan, let you confirm your identity with a quick scan.
Description: The words “Biometrics” appears next to the biometrics icon. A phone with a fingerprint scan prompt slides into frame.
Narrator: Using any of these methods adds a layer of protection, helping keep your account secure.
Description: The password from earlier returns in the center of the screen. Glass-like squares slide in from all directions, encapsulating the password in a cube, protecting it.
Narrator: So, whether it’s a code, an app or your fingerprint.
Description: Three squares with the phone, authenticator, and biometrics icons animate on screen.
Narrator: Take control of your security with multi-factor authentication.
Description: Words “Take control of your security with multi-factor authentication.” appear with Canada Life logo and disclaimers: “Canada Life and design are trademarks of The Canada Life Assurance Company. canadalife.com 1-204-946-1190”