Clinical IT Service Desk: How to Satisfy and Scale Support
In healthcare, minutes matter when IT issues arise. Patients and providers expect frustration-free technology interactions. At the same time, cost constraints demand more operational efficiency than ever.
This webinar will explore innovative approaches to healthcare IT support, including integrating clinical and IT expertise and "shift-left" issue resolution. Explore how outsourcing your clinical IT service desk increases capacity for technology innovations while ensuring dependable 24/7 support.
At five hospitals and clinics, these efforts resulted in a 35% reduction in workload for Epic teams and resolved physician calls three times faster.
This webinar will explore innovative approaches to healthcare IT support, including integrating clinical and IT expertise and "shift-left" issue resolution. Explore how outsourcing your clinical IT service desk increases capacity for technology innovations while ensuring dependable 24/7 support.
At five hospitals and clinics, these efforts resulted in a 35% reduction in workload for Epic teams and resolved physician calls three times faster.