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Technology is key at El Paso County 911 District

More than 200 telecommunicators and dispatchers serving 40-plus regional agencies (serving over 1 million people) share Hexagon’s computer-aided dispatch (CAD) system at the El Paso County 911 District in Texas. Critical to the center’s success is the ability to easily integrate assistive technologies with the Hexagon CAD system – technologies like Prepared Live, which gives callers the ability to send live video or pictures of a situation; Rapid SOS, which provides exact caller locations; and more.

Scott Calderwood, executive director, El Paso County 911 District: “What I have found is most companies are pretty eager to make an integration. They've got a great product and they only make it better and enhance it by making it native to another application. And Hexagon recognizes that. And so they've been a real willing partner to build integrations with us to make our technologies even more effective.”

Learn about Hexagon’s public safety platform and solutions at https://hxgn.biz/47LyCvD.