Claudia Batten, chair of Serco, opens the annual shareholders meeting, welcoming attendees both in-person and online. She provides guidelines for voting and participation while introducing fellow directors and staff present. An overview of Serco's performance is planned, along with discussions on the company's strategic priorities amidst global changes, including geopolitical uncertainties and the impact of artificial intelligence. The meeting also includes formal voting processes and opportunities for shareholder questions.
