John Lewis, one of the leading retailers in the UK, have turned logistics into a significant competitive advantage in the retail space. Their best practice approach was to take all the channels for sales including in-store, online and mobile into a common delivery system using Descartes' Reservations, Route Planner and Mobile. Watch how game changing technology has enabled them to exponentially up sell value-added services at the Point of Sale and increase revenue while at the same time significantly improving the customer experience.
