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How do the best product managers build ideal solutions for their customers’ pain points? At Intuit, we’ve crafted the Design for Delight (D4D) and Customer-Driven Innovation (CDI) principles to center customer empathy to build the best solutions for our customers’ most pressing problems. Customer-Driven Innovation is the lens through which we make decisions on what to pursue, and Design for Delight is our framework for determining how to pursue it.
This live webinar was recorded on February 15, 2023 as a part of the Intuit Tech Stories series.
How do the best product managers build ideal solutions for their customers’ pain points? At Intuit, we’ve crafted the Design for Delight (D4D) and Customer-Driven Innovation (CDI) principles to center customer empathy to build the best solutions for our customers’ most pressing problems. Customer-Driven Innovation is the lens through which we make decisions on what to pursue, and Design for Delight is our framework for determining how to pursue it.
This live webinar was recorded on February 15, 2023 as a part of the Intuit Tech Stories series.