Manager Learning Series (MLS) - To be or not to be a great leader

This recording is the first in a new mini-series "Leadership – going from good to great" which will focus on various aspects of leadership.

In this session, Tracy Michaud (Director, Human Resources) facilitated a panel discussion that included Greg Lawrence (VP & Chief Financial Management Officer, Sun Life International), Jennifer Matthews (AVP, Client Relationship Services) and Afnaan Amin (Director, Client Services Support) to explore some of the critical areas that we need to focus on to move the bar from good to great.

The session highlighted:
• The difference between managing and leading
• What makes a great leader
• The manager's role in the employee experience
• Developing your team
• D&I – embracing diversity, how to create an inclusive culture, etc.
• Defining team and individual goals that support the company’s priorities