To manage inactive Absorb users and clients, utilize the HubSpot connector as the primary system for updates. When a client is marked inactive, keep their Absorb user status labeled as "yes" for future reference, but update their individual account status to inactive. Users' counts in Absorb must reflect the changes made in HubSpot; discrepancies should be reported promptly to ensure system accuracy. The department will remain active, even with no users under it. This streamlined process ensures efficient handling of user statuses.
